Cool Smilez: The Only Family Dentistry in South Florida You Can Truly Trust
Trust is everything in healthcare. You're not just choosing someone to clean your teeth—you're entrusting them with your children's smiles, your family's health, and thousands of your hard-earned dollars. In South Florida's crowded dental landscape, where every practice promises "excellent care" and "family-friendly service," how do you know who to trust?
After years of hearing stories from Miami families who'd been burned by other practices—overcharged, overtreated, and underserved—we understand why trust is so broken in dental care. But we also know what it takes to earn and keep that trust. Cool Smilez Family Dentistry & Orthodontics has become South Florida's most trusted family dental practice not through marketing promises, but through consistent actions that prove we deserve your trust every single day.
1. Trust Begins With Honesty—Even When It Costs Us
The Trust Crisis in South Florida Dentistry
Let's address the uncomfortable truth: many dental practices in South Florida cannot be trusted.
Not because the dentists lack skill, but because the business model is broken. When a practice's profitability depends on selling you treatment, conflicts of interest become inevitable:
- You're told you "need" crowns on healthy teeth
- Your child is pushed into braces they don't need yet
- Simple cleanings turn into recommendations for thousands in periodontal treatment
- Every visit somehow finds new "problems" requiring expensive solutions
- Treatment plans that prioritize revenue over health
South Florida families have learned to be skeptical—and rightfully so.
Cool Smilez: Truth Over Profit
At Cool Smilez, we've built our entire reputation on a radical concept: telling patients the truth, even when it costs us money.
Real Story: The $15,000 We Turned Down
Sandra came to us wanting a complete smile makeover. She'd saved $15,000 and was ready to spend it on veneers. She'd been to two other South Florida practices—both gave her treatment plans for $12,000-$15,000.
Dr. Anna Perez Zaguro examined her carefully. Then she said something Sandra never expected:
"Your teeth are naturally beautiful. Strong, healthy, good color. You don't need veneers. If you want them slightly brighter, professional whitening is $350. Save your money for your kids' college fund."
Sandra stared in disbelief. "You're telling me NOT to spend $15,000?"
Dr. Zaguro smiled. "I'm telling you the truth. You don't need it."
Sandra got the $350 whitening. Loved her results. And became one of our most vocal advocates.
We lost $14,650 in immediate revenue. We gained lifelong trust and dozens of referrals.
This happens regularly at Cool Smilez. We routinely recommend AGAINST expensive treatment when it's not needed. Why? Because trust is worth more than any single transaction.
"I needed to find a dental clinic that inspired confidence but couldn't find one until I came here." — Roly Jesus
Honesty in Action: More Real Examples
The Unnecessary Crowns We Refused
Marcus, 48, came for a second opinion. Another South Florida dentist told him he needed eight crowns—$16,000 total. "Your teeth are failing," they'd said.
We examined him. Took comprehensive x-rays. Our diagnosis: "You need four fillings. Total cost: $800. Your teeth are not failing."
Marcus was angry—at the other dentist. They'd been about to drill down eight healthy teeth to place unnecessary crowns.
The Braces We Delayed
Parent wanted to start braces for her 7-year-old immediately. "I want straight teeth now."
Dr. Zaguro explained: "Starting now means 4+ years of treatment. Waiting 18 months means 15-18 months of treatment. Same results, shorter time, less money."
The mother was shocked. "Why would you tell me to wait? That costs you money."
"It's better for your daughter. That matters more than my revenue."
The Implants We Saved
Another practice told a patient he needed two teeth extracted and replaced with implants—$8,000.
We evaluated him. Both teeth were savable with root canals and crowns—$3,200 total. We saved his natural teeth AND saved him $4,800.
Why This Matters for South Florida Families
When you know your dentist will tell you the truth—even when lying would be more profitable—you can finally relax. You don't need to question every recommendation. You don't need expensive second opinions. You can trust the care you're receiving.
That peace of mind? Priceless.
2. Trust Requires Transparency—We Show You Everything
The Hidden Costs Problem in South Florida
Ever experienced this at a dental office?
- "Consultation" fee you didn't know about until checkout
- Treatment plan that mysteriously cost more than estimated
- Insurance "covers it" but then you get a bill for hundreds more
- "Additional procedures required" discovered mid-treatment
- Final bill that bears no resemblance to original quote
This isn't trust. This is deception.
Cool Smilez: Crystal Clear Pricing Always
At Cool Smilez, you know exactly what you'll pay before we begin:
Before Treatment Starts: ✓ Written treatment plan with itemized costs ✓ Explanation of what insurance will cover (if applicable) ✓ Out-of-pocket amount clearly stated ✓ Payment options discussed openly ✓ No pressure to decide immediately
During Treatment: ✓ If anything changes, we stop and discuss ✓ Updated estimates provided before continuing ✓ No surprise "additional work needed" ✓ You approve all costs before we proceed
After Treatment: ✓ Bill matches estimate exactly ✓ No hidden fees or surprise charges ✓ Clear explanation of all charges ✓ Help with insurance claims
Our Revolutionary Pricing Promise
Orthodontics pricing you can trust:
- Braces for 1 person: $2,588 total
- Braces for 2 people: $4,888 total
This includes EVERYTHING:
- Initial consultation (FREE)
- All diagnostic records and x-rays (INCLUDED)
- All orthodontic brackets and wires (INCLUDED)
- Every monthly adjustment visit (INCLUDED)
- All retainers at treatment end (INCLUDED)
- Emergency visits if needed (INCLUDED)
No hidden fees. No surprise charges. No "oh, we forgot to mention" at the end.
Compare this to typical South Florida orthodontic practices:
- Consultation: $200-$500
- Records: $300-$600
- Braces: $4,500-$6,500
- Monthly visits: Sometimes charged extra
- Retainers: $400-$800 additional
- Total surprise cost: $6,000-$9,000+
With Cool Smilez, $2,588 means $2,588. Period.
"I loved this office, service is 100. And prices are excellent." — Gleny Vallejo
Financial Conversations Without Shame
Money is already stressful. Dental offices shouldn't make it worse.
At Cool Smilez:
- We discuss finances openly and respectfully
- Payment plans available with no judgment
- Treatment can be phased if budget is tight
- We prioritize urgent needs first
- No pressure tactics or financing tricks
- Your financial situation is private and respected
You're a patient, not a transaction. We treat you that way.
3. Trust Demands Competence—Our Proven Expertise
The Qualifications That Matter
Trust without competence is meaningless. You need to know your family dentistry has the skills, training, and experience to deliver excellent care.
Dr. Anna Perez Zaguro DMD:
Education with Honors:
- Graduated with Honors: Cienfuegos Medical University (2014)
- Graduated with Honors: UIC College of Dentistry (2021)
- Extensive specialized training in pediatric dentistry
- Clinical experience in underserved Chicago communities
Advanced Certifications:
- Behavioral Management (special training for anxious patients and children)
- Interceptive Orthodontics (early intervention for developing problems)
- Invisalign® Certified Provider
- CAD-CAM Technology (same-day crowns)
- Advanced Esthetics (cosmetic dentistry)
Languages Spoken Fluently:
- Spanish (native fluency)
- English (complete fluency)
- Russian (completely fluent)
- Ukrainian (native fluency)
Dr. Paula Egharevba DDS:
Extensive Experience:
- 10 years of clinical practice
- University of Detroit Mercy School of Dentistry
- Comprehensive general dentistry specialist
- Expert in complex treatment planning
Areas of Excellence:
- Restorative dentistry (fillings, crowns, bridges)
- Preventive care programs
- Multi-generational family care
- Team leadership and training
- Technology integration
Both doctors commit to continuing education, attending courses, conferences, and training programs to stay current with latest techniques, materials, and research.
Results That Prove Competence
Credentials matter, but results matter more. Cool Smilez has:
- Thousands of successful orthodontic cases completed
- Countless restored smiles through crowns, implants, veneers
- Generations of families served (children who came as toddlers now bringing their own kids)
- Hundreds of five-star reviews from real patients
- Complex cases managed successfully when other practices couldn't
- Emergency situations resolved quickly and effectively
"The best dental office I've visited in the 10 years I've lived here. Incredible staff and Doctor with excellent pediatric experience. I recommend 150%." — Dianelis Alvarez Abreu
4. Trust Requires Consistency—We Deliver Every Time
The Problem with Inconsistent Care
Ever experienced this?
- Great first visit, mediocre everything after
- Different dentist each time (who doesn't know your history)
- Staff turnover means constantly explaining yourself
- Quality varies wildly visit to visit
- What worked last time suddenly doesn't
You can't trust inconsistency.
Cool Smilez: Reliable Excellence Every Visit
Same Doctors: Dr. Zaguro and Dr. Egharevba see patients consistently. They know you, remember you, understand your dental history and concerns.
Stable Team: Our hygienists, assistants, and front desk staff stay with us long-term. They recognize you, know your kids' names, remember your preferences.
Consistent Standards: Every patient, every visit, every procedure meets our quality standards. No "good day / bad day" variations.
Predictable Experience:
- Appointments start on time (consistently mentioned in reviews)
- Same gentle, thorough care each visit
- Same honest communication
- Same fair pricing
- Same family-friendly atmosphere
Long-Term Relationships: We don't see you as "this week's patient." We're your family's dental home for years, even decades.
Multi-Generational Trust
Our most powerful proof of consistency:
Families who've been with us for years:
- Parents who came as children now bringing their own kids
- Three generations under our care
- Siblings who all trust us with their families
- Extended families (15-20+ people)
This doesn't happen with inconsistent care. People don't return for decades and bring their children unless they trust you completely.
"My experience and my family's was the best without a doubt. I'd recommend 100%. Incredible staff." — Guillermo Cobas Martinez
5. Trust Needs Cultural Competence—We Understand South Florida
The Diversity Challenge
South Florida is one of America's most diverse regions:
- 70% of Miami residents speak Spanish at home
- Growing Russian and Ukrainian communities
- Caribbean, Haitian, Brazilian populations
- Immigrants from dozens of countries
- Multiple generations with different cultural norms
Most dental practices treat everyone the same. That doesn't work.
Cool Smilez: Culturally Intelligent Care
Language Without Barriers:
Dr. Zaguro's fluency in Spanish, English, Russian, and Ukrainian isn't just convenient—it's transformative. Patients can:
- Describe symptoms precisely in their native language
- Ask detailed questions without embarrassment
- Understand treatment options completely
- Discuss financial concerns openly
- Feel comfortable and respected
Cultural Understanding:
We understand that:
- In many Latin families, grandparents are decision-makers
- Some cultures expect direct communication, others more indirect
- Immigration concerns affect healthcare decisions
- Economic pressures differ across communities
- Different cultures have varying comfort with certain treatments
- Family involvement varies by cultural background
Respectful Adaptation:
We adapt to YOUR cultural preferences:
- Whole family at appointments? Welcome.
- Grandmother needs to approve treatment? Of course.
- Need more detailed explanations? We have time.
- Prefer direct or indirect communication? We adjust.
- Religious or cultural dietary considerations? We respect them.
No Judgment Ever:
- Haven't been to dentist in 10 years? We understand.
- Can't afford ideal treatment? We'll work with you.
- Send money to family in home country? We get it.
- Work multiple jobs with no insurance? We have options.
- Immigration concerns? Your privacy is protected.
"This place is wonderful, I loved coming. Very nice energy and especially the treatment they give you." — Jenny Valdes
6. Trust Demands Safety—We Never Compromise
Your Safety is Non-Negotiable
Trust includes knowing you and your family are safe in our care.
Sterilization Beyond Standards:
- Hospital-grade autoclaves for all instruments
- Biological testing weekly (verifies sterilization effectiveness)
- Single-use items never reused
- Strict protocols exceed minimum requirements
- Regular staff training on infection control
Modern Equipment Maintained Properly:
- Digital x-rays (90% less radiation than traditional)
- Equipment regularly serviced and calibrated
- Technology updated regularly
- Safety features on all equipment
Emergency Preparedness:
- Staff trained in CPR and medical emergencies
- Emergency medications and oxygen on-site
- Clear protocols for various medical situations
- Relationships with nearby hospitals
COVID-19 Lessons Applied: Even as the pandemic faded, we maintained:
- Enhanced cleaning protocols
- Air filtration systems
- Spacing between appointments
- Staff health monitoring
- Whatever keeps patients safe
Your Medical History Matters:
- Comprehensive health history taken
- Allergies flagged prominently
- Medications reviewed for interactions
- Medical conditions considered in treatment planning
- Updates requested at each visit
7. Trust Requires Accessibility—We're Here When You Need Us
The Availability Problem in South Florida
Many dental practices:
- Booked weeks or months out
- No emergency availability
- "Call back Monday" for weekend problems
- Refer emergencies to ERs (inappropriate and expensive)
- Limited hours that don't work for working families
You can't trust a dentist you can't reach.
Cool Smilez: Actually Accessible
Two Convenient Locations:
- Hialeah: 7150 West 20th Avenue, Suite 103 | 786-600-0494
- Miami Gardens: 21457 NW 2nd Ave | 786-600-0495
Most South Florida families are 20-30 minutes from one of our locations.
Flexible Scheduling:
- Monday-Friday 9 AM-4 PM
- Saturday appointments available
- Early mornings for early workers
- Family block appointments (everyone together)
- Online scheduling coming soon
Emergency Care:
- Same-day emergency appointments
- We accommodate urgent cases
- No "wait until Monday" for serious problems
- Rapid pain relief prioritized
- One call solves your emergency
Easy Communication:
- Phone answered by real people (not endless menus)
- Call back within hours if message left
- Questions answered clearly
- Reminders sent in your preferred language
- One family contact for everything
"Amazing experience, best dental service I've received in years, definitely recommend." — Natalie Rodriguez
8. Trust Through Comprehensive Care—Everything You Need
The Specialist Shuffle Problem
Typical South Florida family needs:
- Pediatric dentist for kids
- General dentist for adults
- Orthodontist for braces
- Oral surgeon for extractions/implants
- Periodontist for gum disease
- Endodontist for root canals
- Cosmetic dentist for aesthetics
Seven different practices. Seven different appointments. Zero coordination. Maximum stress.
Cool Smilez: Complete Family Care
Under one roof, one team:
For Children:
- First dental visits (age 1+)
- Pediatric preventive care
- Gentle cavity treatment
- Early orthodontic evaluation
- Behavior management for anxious kids
- Fluoride and sealants
For Teens:
- Braces and Invisalign®
- Wisdom teeth management
- Sports dentistry
- Cosmetic improvements
- Confidence building
For Adults:
- Preventive care (cleanings, exams)
- Restorative (fillings, crowns, bridges)
- Periodontal treatment
- Root canals
- Implants
- Adult orthodontics
- Cosmetic dentistry
For Seniors:
- Dentures and partials
- Implant-supported dentures
- Complex rehabilitation
- Medical coordination
- Gentle, patient care
Specialized Services:
- Oral surgery (extractions, bone grafting, implants)
- Same-day crowns (CAD-CAM technology)
- Myofunctional therapy (breathing, function)
- TMJ treatment
- Emergency care
Benefits of Comprehensive Care:
- One location for entire family
- Coordinated treatment plans
- Doctors who communicate
- One medical record system
- Simplified insurance
- Time and money saved
- Consistent trusted care
9. Trust Shown Through Patient Reviews
Real Voices You Can Trust
"This place is wonderful, I loved coming. Very nice energy and especially the treatment they give you, I left very happy." — Jenny Valdes
"I want to thank this wonderful team for their attention, it's truly very special, thanks for everything." — Tamara Jiménez
"They were so sweet and understanding with my two kids (ages one and two). We'll definitely be back!" — Elizabeth Marrero
"100% recommend, the attention to my 7-year-old daughter was the best, we'll continue here." — Laura Alfonso
"The attention is spectacular ❤️❤️❤️ the best dentist I've visited in my life!!!!" — Beysi Piloto
"Super recommend, the best dentist in the whole city. Excellent service and the best caring for patients." — Juan Zayas
"Excellent clinic with great staff and cool atmosphere! My whole family enjoyed our dental visit." — Mosia Perez
"I was very nervous but they have a wonderful team... It was a unique experience." — Belkis Cordero
Consistent Themes Across Hundreds of Reviews
- "Wonderful, caring team"
- "My kids loved it"
- "No wait time" (mentioned repeatedly)
- "Honest, fair prices"
- "Best experience ever"
- "Highly recommend"
- "Professional and friendly"
- "Family atmosphere"
These aren't paid reviews. These are real families sharing real experiences.
10. The Trust Test—Would We Treat Our Own Families This Way?
The Ultimate Question
Every decision at Cool Smilez is filtered through one simple question:
"Would I want this for my own family?"
- Would I want my child to have unnecessary braces? No. So we don't recommend them.
- Would I want my parent charged for unneeded crowns? No. So we don't do it.
- Would I want my spouse overcharged? No. So we keep prices fair.
- Would I want my grandmother rushed through appointments? No. So we take our time.
- Would I want my family treated with anything less than complete respect? No. So we respect everyone.
This isn't a business strategy. It's a moral compass.
Dr. Zaguro and Dr. Egharevba didn't become dentists to maximize profits. They became dentists to help people—to relieve pain, restore function, and create confidence through healthy, beautiful smiles.
That mission guides everything we do.
Why Cool Smilez Is the ONLY South Florida Family Dentistry You Can Truly Trust
✓ Proven Honesty: We tell the truth even when it costs us revenue ✓ Complete Transparency: Written estimates, no hidden fees, no surprises ✓ Exceptional Competence: Highly trained doctors with stellar credentials ✓ Consistent Excellence: Same quality care every visit, every patient ✓ Cultural Intelligence: True fluency in Spanish, English, Russian, Ukrainian ✓ Uncompromising Safety: Hospital-grade sterilization, modern equipment ✓ Real Accessibility: Two locations, flexible hours, emergency care ✓ Comprehensive Services: Everything your family needs under one roof ✓ Fair, Honest Pricing: $2,588 braces vs. $7,000+ elsewhere ✓ Patient-Proven Results: Thousands of satisfied families, hundreds of five-star reviews ✓ Multi-Generational Trust: Families return for decades ✓ Moral Foundation: We treat you like family because that's who we are
Experience Trustworthy Dental Care Today
Stop searching. Stop wondering who to trust. Cool Smilez is your answer.
📍 Hialeah: 7150 West 20th Avenue, Suite 103 📞 786-600-0494
📍 Miami Gardens: 21457 NW 2nd Ave 📞 786-600-0495
📧 Info@CoolSmilez.com ⏰ Monday-Friday 9 AM-4 PM | Saturday appointments available
Special Family Pricing You Can Trust
🦷 Braces for 1 person: $2,588 (includes everything) 🦷 Braces for 2 people: $4,888 (includes everything)
No hidden fees. No surprises. Just honest care.
Call now: 786-600-0494
Se habla español • We speak English • Мы говорим по-русски • Ми розмовляємо українською
Cool Smilez Family Dentistry & Orthodontics The Only South Florida Family Dentistry You Can Truly Trust 💙✨
Trust earned daily. Excellence delivered consistently. Families served faithfully.